Does ChatGPT really know the utility industry? feat Lindsay Kelley

Ep. 23 |
April 9, 2023

Here at 4M we’ve been discussing some of the most common problems facing the utility industry today with experts across the industry. The bottom line is, there are just too many issues and factors that put infrastructure projects at a massive risk of dire consequences. As a result, on this very special episode of the Utility Strategy Podcast, David Horesh sits down to discuss with 4M’s VP of Marketting, Lindsay Kelley these topics. However, a very special guest will be answering the questions, Chat GPT.

ChatGPT is an AI language model developed by OpenAI. It can generate human-like text, answer questions, and engage in natural language conversations. ChatGPT was introduced in June 2020, and it quickly gained attention for its impressive capabilities. It uses deep learning techniques to analyze and produce coherent text based on a massive corpus of data from the internet.

ChatGPT can help answer questions about the infrastructure industry and subsurface utility by analyzing large amounts of data related to these fields and generating human-like responses based on that information. It can provide insights on the latest trends, best practices, and industry standards. ChatGPT can also assist in identifying potential risks and offering solutions for optimizing infrastructure development and maintenance.

Lindsay Kelley, who has over 20 years of experience in the world of marketing and business development, along with David Horesh, analyze Chat GPT’s episodes to see just how well the technology knows the industry.

Part 1
Part 2
Part 3

Key Takeaways

One of the things that keeps coming up in regards to GC’s

I think one of the things that we're hearing a lot of people talk about today is the fact that GCs are always surprising the owners with more and more change orders. The thing is, depending the delivery method of the project, if the owner provided the utility data then the owner is liable for that change order and it, and it's a significant one, they're not happy.

The Standards of SUE

Something that we are seeing are states paying more and more attention to  the need for accurate utility data. We can see it in Colorado with their legislation that utility records must be held to a SUE standard, and that before you start digging, you need to use SUE. There's challenges of enforcing that.

Why is it so hard to contact Utility Owners?

  1. Data privacy concerns. Utility owners are often bound by privacy regulations that restrict the sharing of sensitive information such as location data or specific details about their infrastructure.
  2. Liability utility owners may be hesitant to share data if they are concerned about potential liabilities or risks associated with the construction or operation of nearby projects.
  3. There's often a lack of standardization in the way utility data is collected, stored, and shared, which could make it difficult to share information.
  4. Utility owners may not have the necessary resources or personnel to manage and share their data effect.
  5. Communication between utility owners and project stakeholders can be challenging, especially if there are different languages or technical jargon being used.

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